# Runtime Cloud

The AI agent harness for payment teams

Source: https://wheredoirunthis.com/products/runtm · JSON: https://wheredoirunthis.com/api/products/runtm · Read on 2026-10-15

## At a glance

- Type: Sandbox
- Kind: Hosted
- Isolation: Not disclosed
- Free tier: Yes
- Starting price: Not disclosed
- GPU: No
- Regions: Not disclosed
- Coverage: 22 of 61 assessed capabilities supported
- Agent readiness: read 11 of 11 signals, drive 8 of 11 signals

## Links

- Homepage: https://www.runtm.com/
- Docs: https://docs.runtm.com/
- Pricing: https://www.runtm.com/pricing/

## Pricing

- Model: Approval-only free Pilot, then custom Enterprise
- Unit: Custom contract; no public compute/token rates
- Free tier: Yes

| Tier | Price | Includes | Notes |
| --- | --- | --- | --- |
| Pilot | Free, approved teams only | One team, one workflow; Claude Code/Codex/OpenCode; base sandbox 4 vCPU/4 GB; guided setup. Duration and aggregate compute allowance not disclosed. |  [source](https://www.runtm.com/pricing/) |
| Enterprise | Custom | Unlimited sessions/users; all coding agents; SSO (SAML), SCIM, audit logs, spend controls, SLA/support; commercial private infrastructure option. |  [source](https://www.runtm.com/pricing/) |

- Card required: No
- Source: https://www.runtm.com/pricing/

## Website design

Desktop public website · assessed 2026-10-15

Complete assessment.

The landing and pricing pages pair warm off-white surfaces with dark green typography, monospaced navigation and restrained outlines. The landing adds a large character-like architectural illustration; docs switch to a neutral, text-led three-column reading layout.

- Styles: Editorial minimalism, Retro-computing
- Landing page: captured
- Pricing: captured
- Docs: captured

## Runtime

- **GPU & accelerators**: No — "No GPU SKU documented on current Pilot/Enterprise pricing." [source](https://www.runtm.com/pricing/) (confidence: medium)
- **BYOC (Bring your own cloud)**: Enterprise/private infrastructure advertised; AWS account execution explicitly offered — "Bring your own AWS account to keep execution in your cloud. Run the entire Runtime control plane on your own infrastructure. Commercial option, not evidence of OSS Cloud core." [source](https://www.runtm.com/security/) (confidence: high)
- **Secrets management**: Yes — "The agent only ever holds a stub. A credential proxy outside the sandbox attaches the real key to approved requests." [source](https://www.runtm.com/security/) (confidence: high)
- **Storage options**: Session filesystem persists across pause; template filesystem images; deployment volumes survive redeploys — "Volumes survive redeploys; volume configuration is merged into runtm.yaml at deploy time. Not a general managed storage service." [source](https://docs.runtm.com/concepts/deployments.md) (confidence: high)
- **Supported workloads**: payment operations, risk investigations, compliance and support, coding-agent sessions, background agents, application deployment — "One platform to build and run AI agents across your fintech operations, from payments and risk to compliance and support." [source](https://www.runtm.com/) (confidence: high)
- **Persistence**: Filesystem retained across pause/resume; destroyed sessions wiped — "20-minute idle auto-pause; paused sessions have no compute charges and resume with the filesystem intact." [source](https://docs.runtm.com/concepts/sessions.md) (confidence: high)
- **Data jurisdiction**: Hosted regions not disclosed — "E2B/GKE/Lambda providers named; no customer-selectable hosted region list." [source](https://www.runtm.com/security/) (confidence: low)
- **Resource limits & quotas**: Approval-only Pilot: one team/workflow, base 4 vCPU / 4 GB. Enterprise: custom, unlimited sessions/users; quotas checked before deployment. — "For approved teams Free; Base sandbox (4 vCPU / 4 GB); Unlimited sessions & users." [source](https://www.runtm.com/pricing/) (confidence: high)
- **SDK languages**: Not documented — "Python/JavaScript REST examples are not official SDK packages; no Cloud SDK package established." [source](https://docs.runtm.com/cloud-api/overview.md) (confidence: medium)
- **Network & egress controls**: Yes — "Agents reach only the hosts and IP ranges you approve. All other outbound traffic is blocked at the edge of the sandbox." [source](https://www.runtm.com/security/) (confidence: high)
- **Snapshots & forks**: Filesystem template snapshots from sessions; full memory/process fork not established — "A template is a snapshot of a sandboxed environment; pre-built filesystem image." [source](https://docs.runtm.com/concepts/templates.md) (confidence: high)
- **Deployment methods**: dashboard, REST API, WebSockets, runtm-api CLI, Slack/Linear/GitHub/email/WhatsApp/SMS/scheduled triggers — "Every trigger launches a session from the agent's template. Voice is not answered; placeholder integrations excluded." [source](https://docs.runtm.com/build/how-it-works/triggers.md) (confidence: high)
- **Isolation**: Not disclosed — "Every agent works on its own machine: a microVM or a gVisor-sandboxed container. Mixed provider-dependent isolation; sessions docs still claim own VM. Enum has no mixed value." [source](https://www.runtm.com/security/) (confidence: high)

## Capabilities

### AI & agents

| Capability | Status | Evidence |
| --- | --- | --- |
| Agent skills | Supported | "**Skills** - reusable [skills](/concepts/skills) attached to the template (workflows, MCP servers, reference docs)" [source](https://docs.runtm.com/concepts/templates.md) |
| AI app builder | Supported | "An AI agent that can write code, install packages, run tests, and deploy." [source](https://docs.runtm.com/concepts/sessions.md) |
| Autonomous QA agent | Not supported | "Programmatic access to Runtime Cloud sessions, deployments, templates, and integrations" [source](https://docs.runtm.com/cloud-api/overview.md) |
| Built-in coding agent | Supported | "Agent - a coding agent (Claude Code, Codex, OpenCode, GitHub Copilot, Cursor, Devin, or Gemini) that responds to prompts" [source](https://docs.runtm.com/concepts/sessions.md) |
| BYOK for LLMs | Supported | "Provide your Anthropic API key on the Integrations page, or use Runtime credits." [source](https://docs.runtm.com/concepts/coding-agents.md) |
| Credential-injection proxy | Supported | "The agent only ever holds a stub. A credential proxy outside the sandbox attaches the real key to approved requests." [source](https://www.runtm.com/security/) |
| LLM gateway | Not supported | "Programmatic access to Runtime Cloud sessions, deployments, templates, and integrations" [source](https://docs.runtm.com/cloud-api/overview.md) |
| MCP client | Supported | "APIs, databases, and MCP servers, plus a browser for processor and bank portals with no API." [source](https://www.runtm.com/) |
| MCP-server hosting | Not supported | "Programmatic access to Runtime Cloud sessions, deployments, templates, and integrations" [source](https://docs.runtm.com/cloud-api/overview.md) |
| MCP server | Supported | "Runtime Docs MCP; Search and retrieve Runtime documentation" [source](https://docs.runtm.com/.well-known/mcp/server-card.json) |
| Model inference API (first-party) | Not supported | "Programmatic access to Runtime Cloud sessions, deployments, templates, and integrations" [source](https://docs.runtm.com/cloud-api/overview.md) |
| Preinstalled coding agent | Supported | "**Agent** - a [coding agent](/concepts/coding-agents)" [source](https://docs.runtm.com/concepts/sessions.md) |

### Networking & delivery

| Capability | Status | Evidence |
| --- | --- | --- |
| Automatic HTTPS | Supported | "Live preview - port-forwarded HTTPS URLs for whatever services the agent runs" [source](https://docs.runtm.com/concepts/sessions.md) |
| Custom domains | Not supported | "Programmatic access to Runtime Cloud sessions, deployments, templates, and integrations" [source](https://docs.runtm.com/cloud-api/overview.md) |
| Direct public IPv6 | Not supported | "Programmatic access to Runtime Cloud sessions, deployments, templates, and integrations" [source](https://docs.runtm.com/cloud-api/overview.md) |
| Edge KV store | Not supported | "Programmatic access to Runtime Cloud sessions, deployments, templates, and integrations" [source](https://docs.runtm.com/cloud-api/overview.md) |
| Egress controls | Supported | "Agents reach only the hosts and IP ranges you approve. All other outbound traffic is blocked at the edge of the sandbox." [source](https://www.runtm.com/security/) |
| Email send / receive | Supported | "Email \| a message to the agent's inbox at <org>-<agent>@agents.runtm.com" [source](https://docs.runtm.com/build/how-it-works/triggers.md) |
| Public preview URLs | Supported | "Give someone outside your organization access to one port of a session's live preview" [source](https://docs.runtm.com/cloud-api/sessions/preview-shares-create.md) |
| Private networking | Not supported | "Programmatic access to Runtime Cloud sessions, deployments, templates, and integrations" [source](https://docs.runtm.com/cloud-api/overview.md) |
| Built-in reverse proxy | Partially supported | "Live preview - port-forwarded HTTPS URLs for whatever services the agent runs" [source](https://docs.runtm.com/concepts/sessions.md) |

### Organisation & security

| Capability | Status | Evidence |
| --- | --- | --- |
| Built-in auth | Not supported | "Programmatic access to Runtime Cloud sessions, deployments, templates, and integrations" [source](https://docs.runtm.com/cloud-api/overview.md) |
| BYOC | Partially supported | "Bring your own AWS account to keep execution in your cloud." [source](https://www.runtm.com/security/) |
| Deploy into customers' VPCs | Partially supported | "Run Runtime inside your VPC, on your compute." [source](https://www.runtm.com/security/) |
| Secrets management | Supported | "The agent only ever holds a stub. A credential proxy outside the sandbox attaches the real key to approved requests." [source](https://www.runtm.com/security/) |
| Self-host / OSS core | Not supported | "The open source runtime ... covers self-hosted deployments of the apps your agents produce: the runtm CLI, the deployment API and the templates." [source](https://docs.runtm.com/introduction.md) |
| Sharing | Supported | "Multiple users can view the same session simultaneously, see each other's presence, and watch prompts execute in real time." [source](https://docs.runtm.com/concepts/sessions.md) |
| SSO / SAML | Partially supported | "SSO (SAML), SCIM & audit logs" [source](https://www.runtm.com/pricing/) |
| Teams | Supported | "Roles and groups for your team. Agents get their own identity, scoped API keys, and a list of who can call them." [source](https://www.runtm.com/security/) |
| Workload identity | Not supported | "Programmatic access to Runtime Cloud sessions, deployments, templates, and integrations" [source](https://docs.runtm.com/cloud-api/overview.md) |

### Developer access

| Capability | Status | Evidence |
| --- | --- | --- |
| CLI | Supported | "runtm-api is a small Go CLI that wraps the Runtime Cloud API." [source](https://docs.runtm.com/cloud-api/agent-cli.md) |
| E2B-compatible API | Not supported | "Programmatic access to Runtime Cloud sessions, deployments, templates, and integrations" [source](https://docs.runtm.com/cloud-api/overview.md) |
| Filesystem API | Supported | "Sessions expose a full file API for reading, writing, listing, searching, uploading, and downloading" [source](https://docs.runtm.com/concepts/sessions.md) |
| Git deploy | Partially supported | "A deployment takes the code in a session and publishes it to a live URL." [source](https://docs.runtm.com/concepts/deployments.md) |
| HTTP data API | Not supported | "Programmatic access to Runtime Cloud sessions, deployments, templates, and integrations" [source](https://docs.runtm.com/cloud-api/overview.md) |
| OpenAPI spec | Not supported | "Runtime Cloud API" [source](https://docs.runtm.com/cloud-api/overview.md) |
| Private container registry | Not supported | "Programmatic access to Runtime Cloud sessions, deployments, templates, and integrations" [source](https://docs.runtm.com/cloud-api/overview.md) |
| Public API | Supported | "Programmatic access to Runtime Cloud sessions, deployments, templates, and integrations" [source](https://docs.runtm.com/cloud-api/overview.md) |
| SDK | Not supported | "runtm-api is a small Go CLI that wraps the Runtime Cloud API." [source](https://docs.runtm.com/cloud-api/agent-cli.md) |
| SSH access | Not supported | "Programmatic access to Runtime Cloud sessions, deployments, templates, and integrations" [source](https://docs.runtm.com/cloud-api/overview.md) |

### Compute & storage

| Capability | Status | Evidence |
| --- | --- | --- |
| Cloud-init / ignition config | Not supported | "Programmatic access to Runtime Cloud sessions, deployments, templates, and integrations" [source](https://docs.runtm.com/cloud-api/overview.md) |
| Desktop / computer-use sandbox | Not supported | "Programmatic access to Runtime Cloud sessions, deployments, templates, and integrations" [source](https://docs.runtm.com/cloud-api/overview.md) |
| GPU compute | Not supported | "Programmatic access to Runtime Cloud sessions, deployments, templates, and integrations" [source](https://docs.runtm.com/cloud-api/overview.md) |
| Live-state (memory) snapshots | Not supported | "pre-built filesystem image" [source](https://docs.runtm.com/concepts/templates.md) |
| Multi-region | Not supported | "Programmatic access to Runtime Cloud sessions, deployments, templates, and integrations" [source](https://docs.runtm.com/cloud-api/overview.md) |
| Object storage | Not supported | "Programmatic access to Runtime Cloud sessions, deployments, templates, and integrations" [source](https://docs.runtm.com/cloud-api/overview.md) |
| Persistent disk | Partially supported | "Volumes survive redeploys and are useful for databases, uploaded files, and caches." [source](https://docs.runtm.com/concepts/deployments.md) |
| Sandbox templates / custom images | Supported | "A template is a snapshot of a sandboxed environment." [source](https://docs.runtm.com/concepts/templates.md) |
| Scale to zero | Supported | "Running sessions that receive no activity for 20 minutes are automatically paused." [source](https://docs.runtm.com/concepts/sessions.md) |
| Selectable isolation runtime | Partially supported | "Run on E2B, Google Kubernetes Engine, or AWS Lambda microVMs, and switch providers if one has an issue." [source](https://www.runtm.com/security/) |
| Snapshots / forking | Partially supported | "A template is a snapshot of a sandboxed environment." [source](https://docs.runtm.com/concepts/templates.md) |

### Data

| Capability | Status | Evidence |
| --- | --- | --- |
| Database branching | Not supported | "Programmatic access to Runtime Cloud sessions, deployments, templates, and integrations" [source](https://docs.runtm.com/cloud-api/overview.md) |
| Ephemeral instant DB (no-signup) | Not supported | "Programmatic access to Runtime Cloud sessions, deployments, templates, and integrations" [source](https://docs.runtm.com/cloud-api/overview.md) |
| First-party database | Not supported | "Programmatic access to Runtime Cloud sessions, deployments, templates, and integrations" [source](https://docs.runtm.com/cloud-api/overview.md) |
| Vector search | Not supported | "Programmatic access to Runtime Cloud sessions, deployments, templates, and integrations" [source](https://docs.runtm.com/cloud-api/overview.md) |

### Platform & operations

| Capability | Status | Evidence |
| --- | --- | --- |
| Managed CI/CD runners | Not supported | "Programmatic access to Runtime Cloud sessions, deployments, templates, and integrations" [source](https://docs.runtm.com/cloud-api/overview.md) |
| Built-in observability | Supported | "Every run is stored with its prompt, steps, tools, approvals, and cost. Searchable and exportable." [source](https://www.runtm.com/security/) |
| Preview environments | Not supported | "Programmatic access to Runtime Cloud sessions, deployments, templates, and integrations" [source](https://docs.runtm.com/cloud-api/overview.md) |
| Scheduled tasks | Supported | "Scheduled \| a 5-field cron expression, UTC" [source](https://docs.runtm.com/build/how-it-works/triggers.md) |
| Project template marketplace | Not supported | "Programmatic access to Runtime Cloud sessions, deployments, templates, and integrations" [source](https://docs.runtm.com/cloud-api/overview.md) |
| Durable workflows | Not supported | "Programmatic access to Runtime Cloud sessions, deployments, templates, and integrations" [source](https://docs.runtm.com/cloud-api/overview.md) |

## Agent readiness

### Read: 11 of 11 signals present

11/11 signals (10 full, 1 partial)

- Llms txt: pass — "https://docs.runtm.com/llms.txt and apex /llms.txt: substantive current docs links."
- Llms full txt: pass — "https://docs.runtm.com/llms-full.txt: HTTP 200, 1,248,639 bytes; bounded pointer/excerpt plus scored individual docs retained."
- Robots AI policy: pass — "robots.txt explicitly allows GPTBot, ClaudeBot, Google-Extended and other AI crawlers; prior blocking policy changed."
- JSON LD: pass — "Homepage JSON-LD Organization, WebSite, SoftwareApplication and FAQPage."
- Sitemap: pass — "/sitemap.xml HTTP 200; substantive multi-page sitemap."
- Meta quality: pass — "Runtime - The AI agent harness for payment teams; descriptive title, description and OG in retained head."
- Markdown negotiation: partial — "Homepage Accept:text/markdown remains text/html; docs introduction.md HTTP 200 text/markdown."
- Content efficiency: pass — "Retained homepage original 295131 bytes; readable text 18243 UTF-8 bytes = 6.18%, above 5% rubric threshold."
- Docs discoverable: pass — "Homepage header Docs link https://docs.runtm.com is server-rendered."
- Pricing machine readable: pass — "Structured Pilot/Enterprise cards with free approval-only pilot and custom enterprise; no numeric paid rate."
- Anti bot: pass — "Homepage and substantive docs fetchable without public challenge. No login attempted."

### Drive: 8 of 11 signals present

8/11 signals (7 full, 1 partial)

- Public API: pass — "Cloud API overview plus REST endpoint reference, WebSockets, scopes, payloads."
- Openapi spec: fail — "No valid OpenAPI in saved docs/app/common homepage probes (404 or login HTML); api-catalog HTTP 404."
- MCP server: pass — "docs /.well-known/mcp/server-card.json HTTP 200 advertises Runtime Docs MCP at https://runtm.main-kill-isr.mintlify.me/mcp with search/retrieval tools. Documentation-only, not control MCP."
- SDK packages: fail — "Cloud REST examples in Python/JavaScript and Go CLI do not establish official SDK packages; OSS pip runtm is separate."
- Auth docs: pass — "cloud-api/patterns/authentication.md documents scoped personal/org keys, rotation/revocation, expirations and verification."
- Agent self serve creds: fail — "Pricing access is approved manually. API docs: keys created from dashboard only; no programmatic key-creation endpoint. No signup attempted."
- Webhooks: partial — "Outbound prompt.completed / prompt.timed_out payloads documented; 5-second timeout, no automatic retry, no signing documented."
- CLI tool: pass — "Official installable Go runtm-api CLI wraps hosted API and ships embedded skill files; not OSS deployment CLI."
- Error model: pass — "cloud-api/errors.md documents JSON detail response and status codes."
- Rate limit docs: pass — "cloud-api/rate-limits.md documents limits, X-RateLimit headers and Retry-After."
- Agent config: pass — "Embedded CLI skills plus docs well-known agent-card.json and agent-skills/index.json discovery."

## Coding harnesses

- Claude Code (Anthropic) — "Claude Code" [source](https://docs.runtm.com/concepts/coding-agents.md)
- Codex CLI (OpenAI) — "Codex" [source](https://docs.runtm.com/concepts/coding-agents.md)
- OpenCode (opencode) — "OpenCode" [source](https://docs.runtm.com/concepts/coding-agents.md)
- GitHub Copilot (GitHub) — "GitHub Copilot" [source](https://docs.runtm.com/concepts/coding-agents.md)
- Cursor (Anysphere) — "Cursor" [source](https://docs.runtm.com/concepts/coding-agents.md)
- Devin (Cognition) — "Devin" [source](https://docs.runtm.com/concepts/coding-agents.md)
- Gemini CLI (Google) — "Gemini" [source](https://docs.runtm.com/concepts/coding-agents.md)

## Compliance & regions

- Regions note: Provider diversity is advertised, not a customer-selectable hosted-region list. Private infrastructure is a commercial option, not OSS Cloud.

## Company & presence

- Headquarters: San Francisco, US
- Founded: 2026
- Privacy policy: https://www.runtm.com/privacy
- Terms of service: https://www.runtm.com/terms
- Documentation: https://docs.runtm.com/
- Blog: https://www.runtm.com/blog/
- Console: https://app.runtm.com/
- GitHub (OSS sibling): https://github.com/runtm-ai/runtm
- LinkedIn: https://www.linkedin.com/company/runtm/
- Founder X: https://x.com/gustrigos

## Nearby in the atlas

- [Agent Safehouse](/products/agent-safehouse.md)
- [Agent Sandbox](/products/agent-sandbox.md)
- [Agent Substrate](/products/agent-substrate.md)
- [Agent37](/products/agent37.md)
- [AgentNest](/products/agentnest.md)
- [Anthropic Sandbox Runtime (srt)](/products/sandbox-runtime.md)

## Method

Facts come from the product's own public pages. Each claim carries its evidence: a quote and the page it came from. We count capabilities rather than grade products, and "Not assessed" means we have not checked, never that the product lacks it.